Privacy Policy

Last Updated:

1. Introduction

Welcome to Sationly ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our products and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sationly.com and use our AI-powered conversation practice platform.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

Account Information: Email address, password, and optional display name when you create an account
Profile Information: Profile picture, display name, and other information you choose to provide
Payment Information: Payment details are processed securely through Stripe. We do not store your full credit card information on our servers
Audio Recordings: Voice recordings you make during practice sessions for AI analysis and feedback
Session Data: Goals, duration preferences, conversation transcripts, and feedback generated during practice sessions

2.2 Information Automatically Collected

When you use our service, we automatically collect certain information, including:

Device information (browser type, operating system)
Usage data (pages visited, features used, session duration)
IP address and general location information
Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process your transactions and manage your subscription
Generate AI-powered feedback on your conversation practice
Send you service-related communications
Respond to your inquiries and provide customer support
Detect, prevent, and address technical issues
Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

Service Providers: We share information with third-party service providers who perform services on our behalf, including:
- Supabase: For database and authentication services
- Stripe: For payment processing
- OpenAI: For AI transcription and analysis of your audio recordings
- Vercel: For hosting and infrastructure
Legal Requirements: We may disclose information if required by law or in response to valid legal requests
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
With Your Consent: We may share information with your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

Access: Request access to your personal information
Correction: Request correction of inaccurate information
Deletion: Request deletion of your account and associated data
Opt-Out: Unsubscribe from marketing communications
Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us at support@sationly.com.

7. Audio Recordings and AI Processing

When you use our conversation practice feature, we process your audio recordings through OpenAI's services to provide transcription and AI-generated feedback. These recordings are:

Processed securely through encrypted connections
Used solely for providing feedback on your practice sessions
Not shared with third parties except as necessary for service provision
Stored securely in our database

You can delete your recordings and session data at any time through your account settings.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

9. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our service, you consent to the transfer of your information to these countries.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@sationly.com
Website: sationly.com

This Privacy Policy is effective as of the date listed above and applies to all users of Sationly.